Free Shipping & Returns
Mantra Matcha provides free and fast shipping on all orders!
Orders typically ship next business day. We do not ship outside of the US.
100% Money Back Guarantee:
Your satisfaction is our top priority. We stand behind our products and are so sure that you'll love our matcha that all purchases are backed by a 100% Money Back Guarantee. If for any reason you are completely unsatisfied with your matcha, email firstname.lastname@example.org with your order # in the subject line.
If you would like to return an unopened product, we can issue a full refund back to your original payment method or as a store credit. To qualify for a refund, the product must have been purchased within 30 days of the return request and shipped back to us unopened. A prepaid shipping label will be provided to cover the return shipping costs.
To begin the return process, please send the following information to email@example.com:
-Which items from the order you'd like to return
-Name associated with the order
-Reason for return
-Refund method (original form of payment or store credit)
Note that orders placed through 3rd party mobile apps or gaming apps are non-refundable and excluded from the 100% Money Back Guarantee. If you purchased through one of these apps and are unsatisfied, you may still email firstname.lastname@example.org with your order # in the subject line and our team will review on a case-by-case basis.