Free Shipping & Returns
Mantra Matcha provides free and fast shipping on all orders! Orders typically ship next business day.
We do not ship outside of the US and are not responsible for packages once their shipping status is shown as Delivered.
Open products are not eligible for return. If you would like to return an unopened product, we can issue a full refund back to your original payment method or via store credit. To qualify for a refund or store credit, the product must have been purchased within 30 days of the return request and shipped back to us unopened. A free prepaid shipping label will be provided to cover the return shipping costs.
To begin the return process, please send the following information to firstname.lastname@example.org:
-Which items from the order you'd like to return
-Name associated with the order
-Reason for return
-Refund method (original form of payment or store credit)
Note that orders placed through 3rd party mobile apps or gaming apps are non-refundable and excluded from the 100% Money Back Guarantee. If you purchased through one of these apps and are unsatisfied, you may still email email@example.com with your order # in the subject line and our team will review on a case-by-case basis.
Mantra Matcha LLC reserves the right to decline any refunds or returns, overriding the above terms, if deemed appropriate.